(Basic policy)

En Media Net Co., Ltd. (hereinafter referred to as "our company") respects and complies with laws and regulations regarding the protection of personal information and social order, and strives to properly handle and protect personal information.

1. Definition of Personal Information

Personal information refers to information that can identify a specific individual, such as:

• (1) Name, address, date of birth, telephone number, mobile phone number, email address, name of employer, employer’s address, and employer’s telephone number.
• (2) Information that cannot identify a specific individual by itself, but can be easily matched with other information and, through such matching, can identify an individual.
• (3) Anything that includes a personal identification code.

2. Acquisition and retention of personal information

• (1) We collect and hold personal information of members of the websites and apps operated by our company, as well as personal information collected through our other businesses.
• (2) We acquire and retain personal information when conducting business such as seminars, campaigns, requests for information, and surveys.
• (3) In addition to (1) and (2), we obtain and hold personal information from database providers and publicly available information.

3. Joint use within the Group

In order to provide comprehensive services, our company and its parent company (hereinafter referred to as "our group") will jointly use personal information within the scope of the purposes of use set out in the next article.

The items of personal information that will be jointly used are as follows:
Your name, address, date of birth, age, gender, telephone number, email address, and any other information acquired by our company

Furthermore, the entity responsible for managing such personal data shall be En Holdings Co., Ltd.

*Please refer to the link below for the scope that applies to our group.

https://www.en-hd.jp/company/group/

4. Purpose of Use of Personal Information

The purposes for which our Group will collect personal information in the future and use personal data it already possesses are as follows:

• (1) To provide information about the products and services handled by our group via direct mail, telephone, facsimile, email, email newsletters, visits, etc., in connection with our group's businesses (real estate buying and selling, leasing, and Others related businesses, including agency, brokerage, and management, as well as decisions on whether to enter into contracts, the conclusion and performance of contracts, and after-sales service in the hotel business), or to conduct research and analysis of customer trends, product development, and other business activities.
• (2) Guidance and contact regarding seminar participation, responses to requests for materials and questionnaires, distribution of e-mail newsletters, responses to inquiry forms, etc.
• (3) Responding to opinions and inquiries from customers (including those whose contracts with our Group have expired)
• (4) Business operations related to the provision of services by our Group that are deemed useful to customers (including those whose contracts with our Group have ended)
• (5) Proposing products and services from other affiliated companies that may be useful to customers (including those whose contracts with our group have ended)
• (6) Conducting various surveys to understand the satisfaction of customers (including those whose contracts with our group have ended)
• (7) Keeping the books and related materials in accordance with Article 49 of the Real Estate Transaction Business Law
• (8) Providing personal information to third parties to the extent necessary to achieve the purposes of use set forth in (1) through (7)

5. Provision of personal information to third parties

Our group will not provide your personal information to a third party without your consent, except when required by law.

6. Safety Management Measures for Personal Information

The personal information held by our Group will be managed appropriately and carefully, and necessary and appropriate safety control measures will be taken to prevent unauthorized access to, loss, falsification, leakage, etc. of personal information.

7. Entrustment of Personal Information Handling

When outsourcing the handling of personal information held by our Group, we will select a party that has taken sufficient measures to protect personal information and will provide necessary and appropriate supervision to the outsourced party.

8. Procedures for disclosure, correction, etc. of personal information

Requests from individuals regarding the disclosure, correction, suspension of use, etc. of personal information held by our Group, suspension of provision to third parties, and Others inquiries regarding personal information will be handled as follows.

(window)

• En Hakata Building, 3-12-1 Sumiyoshi, Hakata -ku , Fukuoka City, 812-0018
• En Media Net Co., Ltd.
• TEL: 092-260-5370

(Hours of operation)

• Every Monday to Friday 10:00-17:00
• Holidays: Saturdays, Sundays, and national holidays. There are Others year-end and New Year holidays and summer holidays.

(Disclosure Fees, etc.)

free

(How to request disclosure, etc.)

You will be required to submit documents specified by our group and the following confirmation documents to the reception desk.

• ●Documents for identity verification
• (Example) Copy of driver's license Copy of health insurance card Copy of passport
• If you are making a request on behalf of someone else, the following documents are required:
• ・Letter of attorney (please stamp with the person's official seal)
• ・Your personal seal certificate
• ・Identification documents of the representative
• ●If the person in question is a minor, the request must be made on their behalf by their legal guardian, and a copy of their family register must be submitted.

Revision of this Policy

We will review and revise this policy as necessary to comply with legal requirements and to further improve personal information protection.

Last updated: September 1, 2025